What We Collect and Why
When you open an account with us, we collect the information needed to verify your identity and process transactions — your name, contact details, and payment method data tied to JazzCash, Easypaisa, or Raast. We also collect device and session data to secure your login: the
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OTP sent to your registered mobile number is part of this verification path. Browsing and activity data within your account session helps us flag unusual access patterns and protect your wallet balance. We do not sell your data to third parties. Data tied to payment rails
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— including transaction references generated when you transfer via Raast or confirm a JazzCash deposit — is retained only as long as required for financial record-keeping obligations under applicable law. Players in Lahore and Karachi accessing the account on mobile will notice that location is not
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actively tracked beyond what your device's IP address broadly signals. You can request a copy of the personal data we hold, ask for corrections, or request deletion of non-essential records by contacting our support team directly. All requests are handled subject to local law and any
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legal retention requirements that apply in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.